Account & Invoicing FAQs

How do I end my contract?

If you’d like to leave Shred-it, we’ll be very sorry to see you go. Please contact a member of the Shred-it team on +353 1800 747 333 or email us at to see if there’s anything we can do to change your mind. If you’d still like to end your outstanding contract, a member of staff will be able to advise you on how to do so.

How do I set-up an account with Shred-it?

To set up an account with Shred-it, simply fill out the form on our contact us page or call  +353 1800 747 333 to start protecting your business today.

How often do your employees undergo training?

Our employees receive a great deal of on-going training, specially designed to keep them up to date on everything related to information security.  Hands-on training is provided in a classroom setting, online, and in the field to ensure you get the best possible secure service.


What types of account do you offer?

Shred-it provides a variety of world-class document destruction services that protects organisations against the risks of an information breach. Some of our most popular services include: For any other enquiries regarding our services, get in touch to see how we can start protecting your business.

Who do I contact if I have a billing issue?

For any billing issues, please contact a member of the Shred-it team on +353 1800 747 333 or email us at A valued member of our team will be on hand to assist with your enquiry as soon as possible.

Why has my collection been cancelled?

Occasionally due to factors beyond our control a visit could be cancelled. If this happens, we’ll do our best to inform you as soon as we are aware of an issue and reschedule as soon as possible. Please contact us for any issues regarding a scheduled service.

Request a Quote and Start Protecting Your Business Today!

Fill out the form or call 0800 028 1164 (NI) or 1800 747 333 (ROI) to start protecting your business today! 

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